Now accepting new clients

AI that actually works for CPG eCommerce

PlumLabs builds custom AI automations for CPG brands selling on Shopify, Amazon, and DTC. Live in weeks, not months.

Shopify, Amazon, & DTC
Built for your ops, not a template
Live in weeks, not months
Built on
Claude by Anthropic

Custom AI for the work drowning your ops team

Product content & catalog ops

AI that writes, optimizes, and syncs your product listings across Shopify, Amazon, and retail partners — at scale, on brand, without the spreadsheet hell.

Customer service & returns

An AI agent that handles inbound tickets, return requests, and order questions 24/7. Trained on your policies, your tone, your edge cases.

Ad spend & retail media

Automated campaign creation and bid optimization across Meta, Google, and Amazon Ads. Your ROAS improves while your team stops babysitting dashboards.

Inventory & replenishment signals

Automated alerts and reorder recommendations based on sell-through velocity, seasonality, and channel-level inventory — before you stock out or over-order.

Grow revenue. Protect margins.

Revenue

Grow your topline

  • Retail media campaigns created and optimized automatically across Amazon, Meta, and Google
  • Product descriptions and A+ content generated at scale: SEO-optimized, on brand
  • Subscription and replenishment flows that recover churning customers
  • Personalized post-purchase sequences that increase LTV
  • New marketplace listings spun up in hours, not weeks
Margin

Protect your margin

  • Customer service and returns handled 24/7 without adding headcount
  • Purchase orders, invoices, and vendor communications automated end-to-end
  • Inventory reporting and restock alerts generated without spreadsheet wrangling
  • Internal SOPs and product knowledge queryable by your team instantly
  • Channel performance summaries delivered weekly — no analyst required

From conversation to running in weeks

01

We learn your business

A 45-minute call where we listen more than we talk. We want to understand your workflows, your bottlenecks, and where your time is actually going. No pitch, no pressure.

02

We scope the right solution

You get a clear proposal: what we'll build, what it connects to, how long it takes, and what it costs.

03

We build and you preview

Our team builds your custom automation and walks you through it before it goes live. You see exactly what it does before a single employee or customer touches it.

04

It's live — and we stay close

We handle the deployment, train your team, and stick around post-deployment to make sure everything is running smoothly. As your business evolves, your AI evolves with it.

Built for CPG brands doing $1M–$50M without a dev team

AI-native. Local. CPG-focused. Built to ship.

PlumLabs is a team of engineers and operators who build custom AI automations for CPG eCommerce brands. We work with a modern AI toolchain to build systems that are fast to deploy and reliable at scale. Every engagement ends with your team understanding what was built, why, and where to go next.

50+
Custom AI deployments for CPG and eCommerce brands
4–6 weeks
Average time from discovery call to a live, working automation
Toronto, ON
Headquartered in Canada, serving CPG brands across North America

Simple, transparent pricing

Every project is custom-scoped. Pricing depends on complexity, integrations, and timeline. Book a call and we'll give you an honest ballpark fast.

Single build

Implementation

We scope, build, and deploy one custom AI automation for your brand. You own it.

  • Discovery call + workflow mapping
  • Custom automation built for your use case
  • Deployment and team walkthrough
  • 30 days of post-launch support
Get started →

Common questions

What does PlumLabs do?

PlumLabs builds custom AI automations for CPG eCommerce brands selling on Shopify, Amazon, and DTC. We automate product content, customer service, ad spend, and inventory — tailored to your workflows, not a generic template.

Who is PlumLabs for?

CPG brands doing $1M–$50M in revenue without a dev team. If you're running lean on Shopify or Amazon and your ops team is buried in repetitive work, we build AI that fits how you actually operate.

How long does an implementation take?

Most automations go live in 4–6 weeks. That includes a discovery call, scoping, building with your preview, deployment, and team training.

What platforms do you integrate with?

Shopify, Amazon, Meta Ads, Google Ads, Klaviyo, Gorgias, and more. Every build is scoped to your specific stack — we'll tell you exactly what connects during the discovery call.

How much does it cost?

Every project is custom-scoped based on complexity, integrations, and timeline. Book a free discovery call and we'll give you an honest ballpark fast — no surprises.

Where is PlumLabs based?

Toronto, Ontario, Canada. We serve CPG brands across North America.

See what AI can do
for your brand

Book a free 45-minute discovery call. We'll map your workflows, identify the highest-impact automation, and tell you honestly what's worth building.

Book a free call →